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Unexpressed feelings can color a tough situation. They may take the form of sarcasm, passive aggression, impatience, etc. Blame. It is typical for people who ...
4.1/5 · Goodreads
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing... Google Books
Originally published: 1999
Authors: Sheila Heen, Douglas Stone, and Bruce Patton
This third edition of the bestseller provides a step-by-step approach to having those tough conversations with less stress and more success.
Difficult conversations may call into question a person's competency, their goodness, or whether they are worthy of being loved. All-or-nothing thinking can ...
$22.00
Filled with examples from everyday life, this third edition is thoroughly updated and addresses issues such as race, culture, gender, power, social media, and ...