Francis Buttle
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Francis Buttle is a retired Professor of Customer Relationship Management, Management, Relationship Marketing, and Marketing, and a customer management consultant based. He is author of more than 160 peer-reviewed scientific papers and 16 books... Wikipedia
Research interests: CRM, Marketing, Relationship Marketing, and more
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Francis Buttle is a retired Professor of Customer Relationship Management (CRM), Management, Relationship Marketing, and Marketing, and a customer ...
Francis Buttle is author with Stan Maklan of "Customer relationship management: concepts and technologies", now in its fourth edition, and used as a text at ...
I played rugby and cricket in earlier years and more recently took up lawn bowls. Sport is a great leveller - people of different cultures, education, work and ...
Francis A. Buttle Curriculum Vitae CURRICULUM VITAE FRANCIS A. BUTTLE, PhD, FCIM. Dr. Francis Buttle is Founder and Principal of Francis Buttle & Associates.
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Francis Buttle is author with Stan Maklan of "Customer relationship management: concepts and technologies", now in its fourth edition, and used as a text at ...
Researching word-of-mouth communication among customers, using social network analysis, survey methods and qualitative methods.
Nov 28, 2023 · I've been lucky to have had a career in one of the 'helping professions'. I was a lecturer, and later professor, in graduate schools of ...
Francis Buttle, BSc, MA, PhD, is founder and principal consultant of Francis Buttle & Associates, and Honorary Adjunct Professor at Macquarie Graduate ...
Francis Buttle founded the consultancy that bears his name back in 1979. He has over 40 years of international experience in consulting, training, researching, ...
His research is interdisciplinary, bridging the disciplines of Customer advocacy and Customer equity. Customer advocacy and Loyalty business model are two areas ...