×
Please click
here
if you are not redirected within a few seconds.
All
Images
News
Videos
Maps
Shopping
Books
Search tools
Any time
Any time
Past hour
Past 24 hours
Past week
Past month
Past year
All results
All results
Verbatim
Bonus–malus
<
>
View all
The term bonus–malus is used for a number of business arrangements which alternately reward or penalize. It is used, for example, in the call center and insurance industries.
Wikipedia