OTRS
System software
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OTRS is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers. There are various ways in which this information, as well as... Wikipedia
Developer(s): OTRS AG
Initial release: 2001; 23 years ago
License: proprietary; until version 6.0: GPL
Platform: Multi-platform
Stable release: 8
Written in: Perl/JavaScript